Very helpful folks, reasonable prices
I always feel welcome at this store. When they say they will match competitor's prices - they do! They are also good at answering questions concerning our appliances.
Expensive
Would not recommend this store at all. I've purchased two washers, a refrigerator, and a craftsman riding mower from this store in Malvern. When I purchased the mower 2 years ago, I was talked into purchasing the extended 3 year warranty which I did, considering my bad luck with mowers and my husband doesn't work on them. I decided to call and make an appointment to have the mower tuned up this spring. They told me to bring it in and it would take a few days and they would call me. After calling every 3 or 4 days, no mower. On the second week they told me I needed a battery and I told them to put one in and reminded them I had a full extended comprehensive warranty that covered everything but blades and belts. They called me after 3 weeks and my husband (who had to take off time from work) and I went to pick it up. Well, after a lot of confusion, we were told it wasn't ready. Wasted trip. They told me they would call me in a little while, then they did and said it was ready again. I told them it might be the next day because my husband may not have time to take off work. My husband called me a few hours later and said I'm coming home to get the trailer and we will go pick up the mower. I again called Sears and they said "oh we thought you weren't coming today, we need to put a battery in it." Hello they had called and said it was ready!! Then my comprehensive extended warranty was a joke, I had to pay $187! Also, they said there might be something wrong with the oil seal!! I like Sears products but I will go to Hot Springs or Little Rock to shop in the future. Don't shop here and don't expect to be waited on by people that know what they are doing because they don't in Malvern.
Great price ...New dryer purchased and professionally installed in an hour and a half
Sears Hometown Store is a US Hardware Store based in Malvern, Arkansas. Sears Hometown Store is located at 1339 Highway 270 West, Malvern, AR 72104, USA.
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